EPIC Leadership 
Practitioner

Are you ready to transform your leadership style and become an EPIC leader? 

Join the EPIC Practitioner Program to explore the power of empowerment, purpose, inspiration and coaching when leading your team. Discover how to create an inclusive work culture, harness the benefits of reverse thinking, and make a meaningful impact on your team and customer experience. Dive into this journey and unlock your leadership potential with practical skills and strategies.

day 1

  • Experiential learning
  • Team empowerment
  • 1 Certificate
  • Improve the leadership role
  • Get ready to dive in, reflect, and start your journey toward becoming an EPIC leader!

Kick off

We’ll kick off your journey to becoming an EPIC leader by exploring the concept of reverse thinking and its impact on customer and guest experiences. You will gain a deep understanding of your influence as a leader and learn how to empower and create a positive and inclusive work culture.

What to expect on the first day?

Through interactive sessions, you will explore effective delegation techniques.

You will identify and overcome personal barriers to improve team empowerment and efficiency. You’ll also practice giving constructive feedback and asking empowering questions to actively engage and motivate your team.

By the end of the day, you’ll have tools and insights and actionable strategies to empower your team. You will leave inspired and ready to apply what you’ve learned to make a real difference in your leadership role.

day 2

  • Dive into the transformative concept of purpose-driven leadership
  • Engaging activities
  • Toolkit of insights

Kick off

Are you ready to lead with purpose and inspire your team? This second day is designed to help you harness the power of purpose-driven and inspiring leadership, equipping you with the skills to make a real impact. 

What to expect on the second day?

You will explore what it means to lead with purpose and how this approach benefits you, your team, and your organisation.

You'll craft personal and professional purpose statements that reflect your passions and learn to use storytelling to motivate and connect with your team.

In the afternoon, you'll shift your focus to inspiring leadership. You will practice adapting your communication style to motivate diverse team members and learn strategies for managing change effectively.
Whether you're looking to enhance your personal leadership style or drive positive change within your organisation, this day will provide the insights and tools you need to succeed.

By the end of the day, you’ll have a toolkit of insights and actionable strategies to empower your team. You will leave inspired and ready to apply what you’ve learned to make a real difference in your leadership role.

day 3

  • Learn the transformative power of coaching leadership
  • Engaging activities
  • Get ready to dive in and expand your coaching capabilities as you continue your journey to becoming an EPIC leader!

Kick off

During this third day of 4 hours, you will learn the transformative power of coaching leadership. You will learn about the key qualities and practices of effective coaches and how to incorporate these into your leadership style. This day is all about enhancing your ability to coach and support your team effectively.

What to expect on the third day?

We’ll start by defining what coaching leadership means and exploring how its principles can transform your leadership approach.

Throughout the day, you’ll engage in activities that enhance your listening skills and learn to use the GROW structure to conduct meaningful coaching conversations. This hands-on practice will help you distinguish between listening to understand or listen to reply.

We will also focus on delivering effective feedback and compliments, ensuring you leave with actionable insights and skills to support your team’s development.

Get ready to dive in and expand your coaching capabilities as you continue your journey to becoming an EPIC leader!

Reverse Thinking Expert

Dirk Willemsen

Meet Dirk, our partner with a profound passion for hospitality. With extensive international experience, Dirk uniquely connects with business owners and their teams.

Dirk believes that empowering people to lead with empathy and purpose is crucial for organisational excellence. As a former hospitality entrepreneur, he understands the industry's needs and leadership challenges.

Join Dirk's sessions to gain valuable insights and practical strategies to transform your leadership style. Learn how to inspire your team, create genuine connections, and elevate your business to new heights.
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